Veil Back to Wall Toilet
Veil Back to Wall Toilet is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Estimate delivery times: 2-8 days
Return information
Return information
Return within 30 days of purchase.
Non-returnable items(Refund Policy):
-Damaged, opened, or used items.
-Customized products (such as special orders or personalized items)
-Special sale items or gift cards.
-If you have questions or concerns about whether a specific item is eligible for return, please contact us.
Description
Description
Flowing and immaculately balanced curves evoke a sculpted simplicity in tune with contemporary minimalist style.
Available with 2 different seats: Slim or 2K Slim
S trap setout range: 90-140mm
Elongated pan shape – maximises the seating comfort with an extra 25mm space adding to the pan projection
Trip Lever allows flushing while seating
Kohler White Vitreous China
WELS 4.5/3 litre washdown flush with vario connector and offset pan collar included
Double injection or 2K process in more detail: Double Injection, also known as 2 material 2 shot moulding or2K molding, is an innovative manufacturing process used to produce complicated moulded parts from two different materials through a highly specialised and automated process
This creates a complex surface texture enhancing the appearance of the toilet seat. Because the 2 materials are bonded in a single moulding operation, its structural integrity is as good as a single material moulding part
A 2K seat enhances the overall appearance as well as user experience.
Features
- Vitreous china
- Elongated bowl
- Back to wall
- Includes double injection slim seat or slim seat
- Includes polished chrome trip lever
- Wash Down Flushing system
- Dual flush 3/4.5 liter per flush
- 90-140 mm rough-in for S-trap
- Top left rear inlet entry
- WELS 4-Star rating
Codes/Standards Applicable
- Specified model meets or exceeds the following:
AS 1172.1:2014 & AS 1172.2:2014
AS/NZS 6400:2016
Installation Notes
- Install this product according to the installation guide.
Shipping policy
Shipping policy
Shipping Information
We are committed to providing our customers with fast and reliable shipping services. Below is our detailed shipping policy:
Standard Delivery Areas
We offer standard delivery services to the following areas:
- Australian Capital Territory (ACT)
- New South Wales (NSW)
- Queensland (QLD)
- South Australia (SA)
- Victoria (VIC)
Remote Areas and Interstate
For the following remote and interstate areas, we can provide special delivery services upon request:
- Western Australia (WA)
- Tasmania (TAS)
- Northern Territory (NT)
Delivery Time
- Standard Delivery: Delivery time is typically within 2-8 business days, depending on stock availability.
- Partial Shipment: If your order contains items from different suppliers and needs to be shipped together, the delivery time may be extended by 2-5 business days.
Shipping Fee Policy
- Free Shipping: Orders over AUD 200 qualify for free shipping (standard delivery areas only).
- Shipping Fee: Orders under AUD 200, as well as orders to remote and interstate areas, will incur a shipping fee, which will be displayed at checkout.
Delivery Area | Delivery days | Require | Price |
Standard Delivery Areas | 2-8 Work Days | 0-$200AUD | $30AUD |
Standard Delivery Areas | 2-8 Work Days | ≥$200AUD | FREE |
Remote Areas and Interstate | 5- 10 Work Days |
contact us | contact us |
Order Processing
All orders will be processed and shipped within 1-2 business days after the order is placed. We will provide tracking information via email once your order has been shipped.
Delivery Service Providers
We collaborate with multiple reliable local logistics companies in Australia to ensure your order is delivered safely and promptly.
Product Prices and Taxes
All product prices listed on our website are inclusive of any applicable taxes for the Australian market. This means that the prices you see already include all relevant taxes, so there are no additional tax charges at checkout.
Special Delivery Services
For customers requiring special delivery arrangements, please contact us for more information:
- Online customer service system consultation
- Tel: +61 468 827 381
- Email: support@renoartsonline.com.au
Important Notes
- Delivery times may be extended due to uncontrollable factors such as natural disasters and traffic delays. We will do our best to ensure your order is delivered as quickly as possible.
- If you encounter any issues during the delivery process, please contact our customer service team promptly.
Return Policy
Return Policy
Return Period and Conditions:
- Returns are accepted within 30 days.
- Customers are responsible for providing return shipping costs.
- A 20% handling fee will be charged for returns.
- To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
- Do not mail back to the original address or the mailing address will be provided by mail after submitting the application.
Return Process:
- To start a return, please contact us via email at support@renoartsonline.com.au.
- If your return request is accepted, we will send you a return shipping label, along with a return address and return instructions.
- Please note that items returned without first requesting a return will not be accepted.
Damaged and Defective Items:
- Please inspect the item carefully upon receipt of your order.
- If the item is defective, damaged, or you received the wrong item, please contact us immediately so that we can assess the problem and correct it.
Non-returnable items:
- Damaged, opened, or used items.
- Customized products (such as special orders or personalized items)
- Special sale items or gift cards.
If you have questions or concerns about whether a specific item is eligible for return, please contact us.
Exchange Policy:
- The fastest way to ensure you get what you want is to return the item you have and purchase a new item separately once your return has been accepted.
Refund Policy:
- We will notify you once we have received and inspected your return and let you know if your refund has been approved.
- If the refund is approved, you will automatically receive a refund to your original payment method within 7 business days.
- Please note that it may also take some time for your bank or credit card company to process and issue your refund.
- If it has been more than 15 business days since we approved your return and you have not received your refund, please contact us by emailing support@renoartsonline.com.au.